Information We Collect

When you engage with our platform, we collect various types of information to provide you with the best possible learning experience. We're transparent about what we gather and why.

How We Use Your Information

Your data serves specific purposes that directly benefit your learning experience. We don't use your information for unrelated activities or share it unnecessarily.

Educational Services

We use your information to deliver personalized learning experiences, track your progress through machine learning curricula, and provide feedback on your projects. Your educational background helps us recommend appropriate courses and learning paths.

Communication and Support

We'll contact you about program updates, important announcements, and respond to your questions. This includes sending enrollment confirmations, deadline reminders, and technical support.

Platform Improvement

Technical data helps us identify and fix bugs, optimize loading times, and understand which features are most valuable to learners. We analyze usage patterns to enhance the overall platform experience.

Information Sharing and Disclosure

We limit data sharing to essential partnerships that directly support your education. We never sell your personal information to third parties.

• Educational partners who provide specialized machine learning tools and resources
• Technical service providers who maintain our platform infrastructure
• Payment processors for secure transaction handling
• Legal authorities when required by Taiwan law or to protect user safety

All third-party partnerships include strict data protection agreements that require them to handle your information with the same care we do.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act, you have significant control over your personal information. We've made it easy to exercise these rights.

To exercise any of these rights, contact our privacy team at [email protected]. We'll respond within 15 days and guide you through the process.

Data Security and Protection

We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure.

Technical Safeguards

All data transmissions use SSL encryption, and we store information on secure servers with regular security audits. Access to personal data is restricted to authorized staff members who need it for specific job functions.

Physical Security

Our servers are housed in secure facilities with 24/7 monitoring, biometric access controls, and backup power systems. We maintain partnerships with reputable hosting providers who meet international security standards.

Incident Response

In the unlikely event of a data breach, we have procedures to quickly identify, contain, and assess the impact. We'll notify affected users within 72 hours and provide clear information about what happened and what steps we're taking.

Data Retention and Deletion

We keep your information only as long as necessary for educational purposes and legal compliance. Different types of data have different retention periods.

When data reaches its retention limit, we permanently delete it from our systems. Some educational records may be retained longer for accreditation purposes, but we'll always inform you about extended retention.

International Data Transfers

While our primary operations are based in Taiwan, some of our technical infrastructure and educational partners may be located in other countries. We ensure appropriate safeguards are in place for any international data transfers.

We only transfer data to countries with adequate privacy protections or use approved transfer mechanisms like standard contractual clauses. You'll always be informed if your data will be processed outside Taiwan.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform.

Essential Cookies

These are necessary for basic platform functionality, like keeping you logged in and remembering your preferences. You can't opt out of these cookies while using our services.

Analytics Cookies

We use these to understand which features are most popular and identify areas for improvement. This data is anonymized and helps us make the platform better for everyone.

Managing Cookies

You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies may affect platform functionality and your learning experience.

Children's Privacy

Our programs are designed for adult learners and individuals over 16 years of age. If you're under 16, please have a parent or guardian contact us before enrolling.

If we discover we've inadvertently collected information from someone under 16 without proper consent, we'll delete that information immediately and contact the family to discuss appropriate alternatives.

Policy Updates

We periodically update this privacy policy to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email and prominently display the updates on our website.

We encourage you to review this policy regularly to stay informed about how we're protecting your information. The "Last Updated" date at the top shows when the most recent changes were made.